Fluid Exchange Frequently Asked Questions


My ATF machine won’t power up?

  • Check for improperly installed fuse(s) -Watch Video-
  • Check for blown fuse(s)


My ATF machine powers up but will not function?

  • If “New Display” reads “32.0”, the tank is over filled [ video coming soon ]
  • If “New Tank –Low Tank Level” LED is lit, there is not enough fluid in the “New Fluid Tank” to perform the exchange and New Fluid needs to be added to the tank -Watch Video-
  • If “Used Tank – High Tank Level” LED is lit, there is not enough room in the “Used Fluid” tank to perform the exchange and the tank needs to be emptied -Watch Video-

Slow extraction of used fluid in dipstick mode?

  • Filter needs to be serviced -Watch Video-
  • Screen on Extraction Wand needs to be cleaned
  • Bad connection to vehicle battery
  • Low vehicle battery
  • Extraction wand is kinked

Cannot start exchange in cooler line mode?

  • Vehicle not running
  • No vehicle pressure present on gauge -Watch Video-
  • Cooler lines are reversed -Watch Video-
  • Vehicle transmission not at operating temperature

Constant alarm on power on?

  • If the “Reverse Polarity” LED is lit, the battery connections to the vehicle are reversed -Watch Video-

My ATF machine stops functioning during service?

  • If displays read “LO BAt” then check the following…
  1. Check connection to the vehicle battery
  2. On Board battery is low
  3. Vehicle battery is low
  4. Battery connection cables are bad
  5. Improperly installed fuse(s) -Watch Video-
  6. Blown fuse(s)


My ATF machine is leaking fluid onto floor?

  • Fluid has been spilled into machine cabinet and needs to be cleaned out

My ATF machine will drain but not refill vehicle pan?

  • Shuttle valve failure, call tech support @ 1-888-884-8182
  • On board pump failure, call tech support @ 1-888-884-8182
  • Kinked extraction wand
  • Filter needs to be serviced -Watch Video-
  • Screen on Extraction Wand needs to be cleaned

I do not have the proper adapter for a vehicle?

  • Additional adapters are available from Symtech. Call us toll free at 1-888-884-8182

My ATF machine will not empty on board used fluid tank?

  • Valve on end of hose not opened
  • 3 to 5 second delay when valve is opened is normal

Pressure gauge jumps to 100+ pounds of pressure in cooler line mode?

  • This is normal and occurs when the machine needs to catch up with the vehicle

My ATF machine is not pulling the full 1.6 quarts during each cycle in dipstick mode?

  • Extraction wand not reaching the bottom of the vehicle pan
  • Vehicle pan has a “step” in it
  • Vehicle pan has a low capacity

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